Shipping policy
Shipping Policy
Last Updated: 05/22/2025
At Wild+Root Living, we’re committed to providing a seamless shipping experience from our global network of suppliers to your doorstep. Below you'll find all the details regarding our shipping process, delivery times, and responsibilities.
Processing Times
All orders are processed within 1–5 business days after payment is received. Once your order is processed, you'll receive a confirmation email with tracking details (when available).
Note: Business days do not include weekends or holidays.
Shipping Locations
We currently ship to:
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All 50 U.S. states
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Canada
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United Kingdom
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Europe (selected countries)
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Australia & New Zealand
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Most other international destinations
If your country isn’t listed during checkout, we do not ship there at this time.
Estimated Delivery Times
| Region | Economy Shipping | Standard Shipping |
|---|---|---|
| United States | 7–12 business days | 5–7 business days |
| Canada | 10–18 business days | 7–15 business days |
| United Kingdom | 10–20 business days | 8–16 business days |
| Europe | 10–20 business days | 8–18 business days |
| Australia & NZ | 12–22 business days | 10–20 business days |
| Rest of World | 14–28 business days | 10–25 business days |
Delivery times may vary depending on product availability, supplier location, and your destination.
Split Shipments
Because we source products from multiple suppliers, items in the same order may arrive in separate packages at no additional cost to you.
Shipping Rates
Shipping rates are calculated at checkout based on your region and order weight.
We offer FREE standard shipping on U.S. orders over $50.
International Orders – Duties, Taxes & Customs
Wild+Root Living does not collect or charge duties, taxes, or customs fees on international orders.
These charges are determined by your local government and are the sole responsibility of the customer. If customs fees are refused or unpaid and the package is returned or destroyed, no refunds will be issued for shipping or product costs.
Delayed or Lost Packages
Once an order leaves our supplier’s warehouse, we are not responsible for delays caused by:
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Weather conditions
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Customs processing
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Carrier issues
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Incorrect or incomplete addresses
If your tracking number shows your order was delivered but you didn’t receive it, please contact the shipping carrier directly.
Address Errors
Please double-check your shipping information before placing your order. We are not responsible for lost packages due to incorrect addresses. If a package is returned due to an invalid address, reshipping fees will apply.
Need Help?
If you have any questions about your order, shipping, or tracking, feel free to reach out to us at:
📧 contact@wildrootliving.com
We’re always happy to help!